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The Old Way vs The Replik Way

Why pay 30x more for less?

Enterprise AI support charges $30K+ annually and still deflects tickets. Replik actually resolves them — for a coffee budget.

$30,000+/yr
$29/mo
Flat-rate, no contract
4–8 weeks
< 1 hr
Time to first resolution
20–40% resolved
70–95%
Autonomous resolution rate
#pricing

Pricing

The math doesn't lie. See why enterprise pricing is a trap.

😩 The Old Way

Enterprise AI Pricing

  • ✕ $30K+ minimum annual contracts
  • ✕ Per-seat fees — more users = higher costs
  • ✕ Per-resolution pricing — $0.50-$1.00/ticket
  • ✕ Annual contracts required
  • ✕ Platform fees on top of usage
  • ✕ Setup fees $5K-$25K
$30K+
per year · minimum
Zendesk AI Intercom Fin Ada Forethought
😎 The Replik Way

Flat-Rate Pricing

  • ✓ $29/month starting price
  • ✓ No per-seat fees — unlimited users
  • ✓ Flat-rate — unlimited resolutions
  • ✓ Month-to-month — cancel anytime
  • ✓ No hidden fees — what you see is what you get
  • ✓ Free setup — go live in minutes
$29/mo
Starter plan · no contract
#setup

Setup & Time to Value

From signup to first resolved ticket — how fast can you actually start seeing results?

😩 The Old Way

Weeks of Onboarding

  • ✕ 4-8 weeks average implementation
  • ✕ Dedicated CSM required — extra cost
  • ✕ Complex integrations — Salesforce, Zendesk, etc.
  • ✕ Custom training sessions — weeks of calls
  • ✕ Knowledge base migration — manual upload
  • ✕ Security review cycles — 2-4 weeks
Weeks
before first ticket resolved
😎 The Replik Way

Go Live in Under 1 Hour

  • ✓ Paste your knowledge base — URL or text
  • ✓ Auto-imports from help docs automatically
  • ✓ No integrations needed — works with email
  • ✓ Self-serve setup — no CSM needed
  • ✓ Test immediately — send sample emails
  • ✓ Production ready — day one
< 1 Hour
to first resolved ticket
#resolution

Resolution Model

What happens when a customer ticket comes in? Here's how different approaches play out.

😩 The Old Way

AI-Assisted Deflection

  • ✕ Routes tickets to humans — AI just triages
  • ✕ "AI-assisted" = suggestions for agents to copy-paste
  • ✕ Article linking — "here's a help doc"
  • ✕ No autonomous actions — humans must execute
  • ✕ Human still required for every ticket
  • ✕ Slow response times — queue delays
20-40%
resolution rate · typical
😎 The Replik Way

True Autonomous Resolution

  • ✓ Handles end-to-end — no human needed
  • ✓ Autonomous actions — refunds, updates, changes
  • ✓ Real resolution — not deflection
  • ✓ Smart escalation — only when confidence is low
  • ✓ Learns from tickets — gets smarter over time
  • ✓ 24/7 coverage — instant responses
70-95%
autonomous resolution rate

Ready to cut the cord?

Join thousands of companies that switched from enterprise tools to Replik.

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